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• How do I find out more information about an event?

  To find out more information about an event, such as the start time and venue, simply search for the event and the information about the event will be on the event page.

• I'd like an refund for an event that is not cancelled

  Tickets are not refundable, unless the event is cancelled or rescheduled

• What must I do if the video won’t play?

  Most often, all it takes is a reload of the page. If you continue to get an error message on your video, or a page error, the best thing to do is to clear your cache. You can find this in the History tab of your browser. Close your browser and start ...

• I can’t access my Artist Zone account, what can I do?

  Please click on "forgot your password" and input your registered email address. This will send you a one-time access link to reset it. When you input your new password, you can choose anything you like - let your imagination run wild

• I am looking for a specific date of an event and cannot find it?

  If the date does not appear, there are no performances scheduled for that date.