How long will my refund take?

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• Can I get a refund?

  We regret that no refunds on tickets can be made for late arrivals. In the unfortunate instance where a show has to be cancelled, your tickets will be refunded. Contact the Box Office for assistance with this. The National Arts Festival cannot make ...

• Refund policy for cancellations or rescheduling of performances

  If the performance to which a ticket relates is, after you have acquired it, rescheduled to a date, time or venue other than that stipulated on the ticket, (or advertised on the website or mobile application when you acquired it) you may claim a ...

• I'd like an refund for an event that is not cancelled

  Tickets are not refundable, unless the event is cancelled or rescheduled

• Deleting your account or personal information

  To submit a request to permanently delete your account and personal information: Send us an email to info@nationalartsfestval.co.za with the information of the account you want to close. We will process your request and be in touch once your account ...

• How do I register on the site?

  If you are a first-time visitor to the website, click on LOGIN, and fill in your name and chosen password in the registration box. You will be sent a confirmation email. You can also add shows to your basket without being registered, and your ...