How soon after I've made an online booking should I expect a confirmation email?
Once your booking has been completed and the payment is successful, the confirmation e-mails are sent automatically and immediately.
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What should I do if I don't receive a confirmation email?
If you have not receive a confirmation within an hour of making your booking, please check your junk mail and spam folder or you can send us an email to support@natonalartsfestival.co.za
Can I select specific seats when booking online?
Most of our venues have unreserved seating and you don't need to choose a seat when booking. Only the Guy Butler Theatre and Rhodes Theatre have reserved seating, where you will need to select a seat when making a booking. If you have any questions ...
How do I change my email address?
You can log a support ticket through our customer support portal or send us am email to support@nationalartsfestival.co.za
Secure Your Booking - Complete Payment within 15 Minutes
We know how exciting it is to find the perfect show to attend, but remember that tickets in your cart are only reserved for 15 minutes. So don't wait too long to complete your payment, or you might lose your booking.
Secure Your Booking - Complete Payment within 15 Minutes
We know how exciting it is to find the perfect show to attend, but remember that tickets in your cart are only reserved for 15 minutes. So don't wait too long to complete your payment, or you might lose your booking.