I'd like an refund for an event that is not cancelled

I'd like an refund for an event that is not cancelled

Tickets are not refundable, unless the event is cancelled or rescheduled 

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    • Refund policy for cancellations or rescheduling of performances

      If the performance to which a ticket relates is, after you have acquired it, rescheduled to a date, time or venue other than that stipulated on the ticket, (or advertised on the website or mobile application when you acquired it) you may claim a ...

    • Can I get a refund?

      We regret that no refunds on tickets can be made for late arrivals. In the unfortunate instance where a show has to be cancelled, your tickets will be refunded. Contact the Box Office for assistance with this. The National Arts Festival cannot make ...

    • Can't edit your event?

      If you can't edit or make amendments to your event. Please drop us an email to support@nationalartsfestival.co.za

    • How do I find out more information about an event?

      To find out more information about an event, such as the start time and venue, simply search for the event and the information about the event will be on the event page.

    • How long will my refund take?

      Card refunds take 4-7 working days to reflect on your statement.