My internet connection is slow. Can I reduce the quality of streamed video?

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• What file format should my video be?

  Video files must be MP4 files.

• What must I do if the video won’t play?

  Most often, all it takes is a reload of the page. If you continue to get an error message on your video, or a page error, the best thing to do is to clear your cache. You can find this in the History tab of your browser. Close your browser and start ...

• vFringe

  For those unable to be in Makhanda - or for those who want to watch something from the comfort of your own couch - vFringe has you covered. This is all VOD (video on demand) which can be accessed any time during the festival. Browse the vFringe event ...

• I do not have a credit card or Internet Banking. How can I buy tickets?

  Tickets can be purchased with cash at the Box Office during box office hours or at the venue/door 30min before the performance is due to start.

• System requirements for streaming a VOD

  Please see below for the minimum system requirements for streaming a VOD event Windows computers Operating systems: Windows 7, Windows 8.1 or Windows 10 Browsers: Google Chrome, Firefox, Microsoft Edge or Opera. Please use the latest version of your ...