What should I do if I don't receive a confirmation email?
If you have not receive a confirmation within an hour of making your booking, please check your junk mail and spam folder or you can send us an email to support@natonalartsfestival.co.za
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How soon after I've made an online booking should I expect a confirmation email?
Once your booking has been completed and the payment is successful, the confirmation e-mails are sent automatically and immediately.
vFringe
For those unable to be in Makhanda - or for those who want to watch something from the comfort of your own couch - vFringe has you covered. This is all VOD (video on demand) which can be accessed any time during the festival. Browse the vFringe event ...
How do I change my email address?
You can log a support ticket through our customer support portal or send us am email to support@nationalartsfestival.co.za
I can’t access my Artist Zone account, what can I do?
Please click on "forgot your password" and input your registered email address. This will send you a one-time access link to reset it. When you input your new password, you can choose anything you like - let your imagination run wild
How do I watch shows on the vFringe?
The vFringe are video on demand shows, so can be watched at any time that suits you. All shows on the vFringe are sold as individual tickets. Browse the vFringe event pages, choose what you want to see, add the shows to your basket by clicking the ...