What should I do if I get an error message?
If you repeatedly experience error messages, please take screen shot of the error message and what you were doing at the time the error message appeared. You can then email us details to
support@nationlartsfestival.co.za so that we can identify the cause of the problem.
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What must I do if the video won’t play?
Most often, all it takes is a reload of the page. If you continue to get an error message on your video, or a page error, the best thing to do is to clear your cache. You can find this in the History tab of your browser. Close your browser and start ...
Can I get a refund?
We regret that no refunds on tickets can be made for late arrivals. In the unfortunate instance where a show has to be cancelled, your tickets will be refunded. Contact the Box Office for assistance with this. The National Arts Festival cannot make ...
My battery died mid-performance of the VOD. What do I do now?
You get a total of FIVE views per show. If your battery dies, there’s loadshedding or something else interrupts you, you can click on the link and watch from the beginning again.
Looking for Accommodation?
Are you feeling worn out after a long day of being entertained by amazing shows and performances? Fear not, for we have just the solution for you! Check out our hospitality page for accommodation listings and discover the perfect spot to rest and ...
SiD Secure EFT
SiD Secure EFT is an Instant EFT payment method available to all customers who bank with Capitec, African Bank, Bidvest, ABSA, First National Bank, Investec, Nedbank, Tyme Bank or Standard Bank. Instant EFT Select SiD Secure EFT as your payment ...