National Arts Festival Support Portal

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Knowledge base

General

FAQ 12

What software will I need?
How do I register on the site?
How do I log in to the site?
How do I participate in live Zoom sessions?
What must I do if the video won’t play?

Ticketing

FAQs 8

Why can I only see 30 seconds of the performances?
How do I watch shows on the vFringe?
How do I pay for my tickets online?
How do I buy tickets?
How do I Register for a Webinar?

Artist Zone

FAQs 5

I can’t access my Artist Zone account, what can I do?
What file format should my video be?
What is the different between live and pre-recorded?
Will there be an opportunity to rehearse my session before we go live?
What should I do if I have any further questions?

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