FAQs

FAQs articles

Why can I only see 30 seconds of the performances?
This may be for one of several reasons.   1) You may not be signed in to your account - please check that the top menu bar says "Log Out" as thi...
Thu, 20 May, 2021 at 3:57 PM
How do I watch shows on the vFringe?
The vFringe are video on demand shows, so can be watched at any time that suits you. All shows on the vFringe are sold as individual tickets. Browse the vFr...
Fri, 21 May, 2021 at 9:50 AM
How do I pay for my tickets online?
You can pay using your VISA credit/debit card, Mastercard credit/debit card, Instant EFT, SnapScan through PayGate our payment gateway.
Thu, 1 Jul, 2021 at 2:50 PM
How do I buy tickets?
You can only purchase the tickets for the online event on the NAF website and you can pay for the online tickets using VISA credit/debit card, Mastercard cr...
Thu, 1 Jul, 2021 at 2:52 PM
How do I Register for a Webinar?
Go to the Live Stream Schedule page and look for the webinar you want. If it is a Live Event, you will see a "Register" button which you can click...
Fri, 9 Jul, 2021 at 12:07 AM
What do I do if I have not received my order confirmation email?
Check your spam and junk folder. Still can’t find it? Contract us and will have a look into it.
Fri, 21 May, 2021 at 9:56 AM
How do I send the coupons to people?
You have two options to send the coupons. Option 1: By default, all the bulk coupons you are purchasing will get sent to the person who is doing the pur...
Thu, 8 Jul, 2021 at 11:32 PM
How to use a Full Festival coupon or Jazz Festival coupon
Full NAF Online and Online Jazz Festival Coupon Instructions  1. Log on to nationalartsfestival.co.za 2. You will need to login or register if you do not ...
Fri, 9 Jul, 2021 at 12:02 AM